Radium LED products are well-known for their first-class engineering, state-of-the-art thermal management, the use of premium components, and systematic quality assurance measures.
Radium offers a gurantee for original Radium LED lamps, luminaires and LED strips that extends beyond the statutory warranty period.
Please refer to the attached guarantee terms and conditions for the current guarantee information.
Should any LED lamp(s), LED luminaire(s), or LED strip(s) sold by Radium fail completely due to a product defect within the guarantee period after the purchase date, they can be claimed. The guarantee is generally valid only within Europe. Agreements beyond this area must be made individually or on a case-by-case basis.
In the event of a warranty claim, please also follow our guarantee terms and conditions and note the criteria for any exclusions.
Statutory warranty claims and claims in accordance with the Product Liability Act (in Germany: ProdHaftG) remain unaffected by this guarantee and apply independently of and in parallel with it.
Radium reserves the right to amend or supplement these guarantee terms and conditions at any time at its sole discretion with future effect. In this case, valid guarantee claims remain unaffected and can still be asserted by the guarantee holder in accordance with the provisions of the currently valid version of the guarantee terms and conditions within the respective guarantee period.
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